Terms of Service

TERMS AND CONDITIONS

The following are the disclaimers, terms and conditions for use of the services provided by OPS Therapy Israel (hereinafter referred to as "OPS Therapy Israel” or "we”) and this website (the "Site"). Your acceptance of services from OPS Therapy Israel and your access to and use of any material on the Site constitutes acceptance of, and is conditional upon your acceptance of and compliance with the disclaimer, and the terms and conditions set forth herein (collectively referred to as "Terms of Use").

By accessing and using this Site, you agree to be bound by the Terms of Use. Do not use this Site unless you agree to the Terms of Use.

Changes to Site or Terms of Use

We reserve the right to discontinue or to make partial or complete modifications to this Site and to make changes to the Terms of Use at our own discretion and without prior announcement.

Continued use of this Site following the posting of any changes will constitute acceptance of those changes. The next time you visit this Site, you must view the Terms of Use again and take note of any amendments that may have been made.

Our Services and Therapists:

OPS Therapy Israel is committed to providing exceptional therapists to our clients. We were founded with the realization that fulfilling the dream of moving to Israel (“Aliyah”) should not come at the expense of receiving the best therapy and care in one’s native language. OPS Therapy Israel was created by Olim for Olim, and to connect our network of experienced and trained English speaking therapists to our clients.

All of our Therapists are licensed in Israel as either Occupational, Physical or Speech Therapists.

Treatment Sessions

By scheduling treatments sessions, either at home, online, or at another location, your child is expected to attend. You will be billed in advance of a session, and payment may be made by bank transfer, credit card, or BIT, and must be received no later than 2 business days before a session is held.

Safety

A parent/caregiver is expected to be present either in the room or within the home or other venue for the duration of each session. The Therapist is not responsible for looking after additional siblings present in the home, venue or within the therapy space. Parents / caregivers are expected to be responsible for their children when not in the direct contact of the Therapist (outside of any treatment area provided) whether in the home or other venue. In the family home, the area provided for the Therapist to work within should be free of sharp objects on the floor, clean, and any pets removed from the vicinity, and placed in another room. Please do not smoke in the presence of the child or the Therapist. Parents/caregivers are responsible for children/family members attending the Clinic space and their safety outside the building.

The Therapist will treat the child/adult with respect and use appropriate language and dress code. It is expected that the patient and parent/caregiver will address the Therapist with equal respect and wear appropriate clothing and use appropriate language. Any physical, verbal or emotional abuse towards the Therapist by the patient or parent/caregiver at any time will result in the termination of the session, and no refund for such session will be made. Patients whose condition involves potential for harm (either physical, verbal or emotional) either towards themselves or others should have such issues notified to the Therapist in advance.

Equipment

The Therapist is generally responsible for provision of the Therapy equipment required (unless otherwise agreed), apart from ‘consumable’ items such as play dough, therapy brushes, oral motor toys, which will need to be purchased by the parent/caregiver in advance, on the advice of the Therapist, if to be used on a regular basis within therapy sessions. This is due to this type of item being only suitable for single child use, where hygiene and infection control regulations recommend that it is not re-used with other children.

Treatment

Therapy treatment will take place either at home, online, or other venue depending on need. Treatment can be flexible to the Patient’s and family’s needs. Treatment will include goal setting with the Patient, family and school (where appropriate) and will be adjusted and reviewed as the therapist and/or patient or family sees fit.

Cancellation of Appointments

Our therapy treatment sessions run for 45 minutes and may be delivered weekly, bi-weekly, or monthly. If you cannot make a session please let us know, giving as much warning as you can. Of course, we will contact you should it be necessary for our Therapists to reschedule but please be assured this seldom happens. Once you have booked a session, this time is yours/ your child’s; if you arrive late to a session, the Therapist may still need to end at your regular scheduled ending time due to other scheduled appointments or commitments.

We operate a sliding scale of cancellation/no show charges. This is because, unlike other branches of medicine, our Therapists set aside large blocks of reserved time for your appointment, especially for assessments and will have prepared for it. Cancellation within 24 hours or on the day/no show will result in a charge of 100% of the anticipated fee.

We understand that people fall ill and accidents occur, but our Therapists are also committing their time as well. If you have to cancel, please do so by cancelling through the calendar invite that you received – an email must be deemed not received unless we acknowledge it.

If you have any questions or want to reschedule/cancel, please contact us at opstherapyisrael@gmail.com

Other Appointments / Documentation / Confidentiality

If you need to contact your therapist urgently in-between sessions, then of course we will try and make them available, providing it is for a short period of time, typically there will be no charge. However, if this were to become regular, we may suggest a time you attend an additional session. The Therapists do not have the capacity to undertake regular emails or phone calls outside of scheduled sessions. If you require this level of communication, then this time will have to be scheduled and charged at applicable hourly rates.

Where a family request the Therapist to attend meetings either at school or with other agencies (e.g. Annual Review meetings), the Therapist will charge the hourly rate plus travel time and fuel costs. Documentation required outside of treatment e.g. reports for education purposes, referrals to other professions, letters, etc. will be charged at the hourly rate pro-rata for time spent on the task which will include planning, typing, copying and posting.

Non-Solicitation

You understand and agree that OPS Therapy Israel expended significant time and expense developing the Site and gathering a collection of experienced professional Therapists to make available to its clients using the Site. You understand and agree that upon receiving an introduction to a Therapist through the Site and for a period of twelve (12) months after your last session with a Therapist through OPS Therapy Israel, you, both directly and indirectly, will not attempt to obtain therapy services with any Therapist who is or was under contract with OPS Therapy Israel at any time while you were receiving services through OPS Therapy Israel other than through OPS Therapy Israel.

DISCLAIMERS

Limitation of Liability

OPS THERAPY ISRAEL PROVIDES A SERVICE THROUGH WHICH IT MATCHES EXPERIENCED THERAPISTS TO CLIENTS. EACH INDIVIDUAL THERAPIST IS AN INDEPENDENT CONTRACTOR OF OPS THERAPY ISRAEL, AND OPS THERAPY ISRAEL SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR THE CONDUCT OR ACTIONS OF THE THERAPISTS. IN NO EVENT SHALL OPS THERAPY ISRAEL, ITS DIRECTORS, OFFICERS, EMPLOYEES, OWNERS, REPRESENTATIVES, CONTRACTORS, AFFILIATES, SUCCESSORS OR ASSIGNS BE LIABLE TO YOU FOR OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER AND HOWSOEVER CAUSED ARISING OUT OF OR IN CONNECTION WITH THE SERVICES PROVIDED BY THE THERAPISTS OR YOUR USE OR MISUSE OF THIS SITE OR IN RELIANCE ON THE INFORMATION AVAILABLE ON THIS SITE, INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, RELIANCE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF EXPECTED SAVINGS OR ANY OTHER NON-DIRECT DAMAGES, WHETHER OR NOT OPS THERAPY ISRAEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE REASONABLY FORESEEABLE.

The limitations of liability and disclaimers in the Terms of Use shall apply regardless of the form of action, whether in contract, warranty, strict liability, negligence or other tort.

No Warranty

No representation is made or warranty given, either implicitly or tacitly, for the services offered by any Therapist, nor for the completeness or correctness of the information on this Site. Be aware that this information may no longer be up to date. You expressly agree that your use of this Site and the materials on this Site are at your sole risk. The materials and the information provided on this Site are provided on an "as is", "without any warranties" and "as available" basis. OPS Therapy Israel expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of fitness for a particular purpose and those that are implied by law. OPS Therapy Israel makes no warranty that this Site or the materials and information on this Site will meet your requirements or that the use of the Site or materials will be uninterrupted, timely, secure or error free. OPS Therapy Israel makes no warranty as to the results that may be obtained from the use of the services, materials, or the Site or as to the accuracy or reliability of any information obtained through the Site or materials or that defects will be corrected.

PRIVACY

Agreement to Privacy Policy

Protecting your privacy and the confidentiality of your information is important to OPS Therapy Israel. By accessing this Site, you are consenting to the collection, use and disclosure of your personal information.

Non Confidentiality

You agree that any information provided by you to OPS Therapy Israel in connection with your use of this Site (other than your personal information) is not confidential and becomes the exclusive property of OPS Therapy Israel. OPS Therapy Israel shall have the right to reproduce, use, disclose, exhibit, display, transfer, create derivative works and distribute such information without limitation. In addition, OPS Therapy Israel shall be free to use such information for any purpose including, but not limited to, the development of products and services incorporating such information. In no event shall OPS Therapy Israel be obligated to compensate any party providing such information.

OTHER TERMS AND CONDITIONS

Links and Third Party Content

As a convenience to you OPS Therapy Israel may provide on this Site, links to websites operated by other entities. These links do not constitute an endorsement, sponsorship or recommendation by OPS Therapy Israel of the third parties, the linked third party sources or any content, services or products available on or through such third party sources. If you use these sites or materials, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses and other destructive elements. Links do not imply that OPS Therapy Israel or this Site is affiliated or associated with or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of OPS Therapy Israel.

This Site may from time to time contain materials, data or information provided, posted or offered by third parties, including but not limited to advertisements. You agree that OPS Therapy Israel shall not have any liability whatsoever to you for any such third party material, data or information.

Indemnity

You agree to defend, indemnify and hold harmless OPS Therapy Israel and its officers, directors, employees, owners, and agents from and against any and all third party claims, liability, damages or costs, including without limitation reasonable legal and accounting fees, arising or resulting from your use or misuse of this Site and the materials available on this Site, your breach of the Terms of Use or infringement of any intellectual property or other right of OPS Therapy Israel or person or entity.

General Prohibition

You agree that you will not use this Site or the material provided for any unlawful purpose or for any purpose that is prohibited by the Terms of Use

The Site is provided for your personal use, and you may not resell any materials provided by OPS Therapy Israel on this Site. You may not use the Site to engage in any unlawful activity or to infringe the rights of OPS Therapy Israel, its affiliates or its customers.

You further agree that you will not:

(i) interfere with the operation of the Site in any way; (ii) interfere with anyone's use or enjoyment of the Site; (iii) harass anyone on or through the Site; (iv) impersonate any person or entity on or through the Site; (v) reverse assemble, reverse engineer, decompile, or otherwise attempt to derive source code from the software used in the Site or any component thereof (except as permitted under applicable local law after having given OPS Therapy Israel written notice of requiring such information or specifications for the good faith and reasonable purpose of interoperability); and (vi) copy, reproduce, modify, sell, lease, sublicense, market, or otherwise change or commercially exploit in any way the Site or any component thereof other than as may be expressly permitted by OPS Therapy Israel.

Reserved Rights

Copyright © 2024 OPS Therapy Israel All rights reserved. The OPS Therapy Israel Site contains information, communication, software (including program code that may execute on the server or that may be embedded in or downloadable from individual pages on this Site), images, sounds, music, graphics, photos, videos, and other materials and services (collectively, the "Content").

You agree that the Content and the selection, arrangement, architecture and enhancement of the Content and other Site features (the "Website Design") are protected by Israeli and international intellectual and industrial property rights, including copyrights, trade-marks and other proprietary rights. These rights are valid and protected in all media existing now or later developed, and all use of the Content or Website Design shall be in accordance with such rights and the terms of this agreement.

Users of this Site are granted a limited license to display or print its Content for their own personal non-commercial use, provided the Content is not modified. Any other use of the Content or the Website Design is prohibited. The Content and Website Design may not be otherwise reproduced, republished or re-disseminated in any matter or form without the prior written consent of OPS Therapy Israel.

Jurisdiction

Use of this Site, including disclaimers, terms and conditions set out herein, and any disputes shall be governed by Israeli law. Nothing in the Terms of Use shall prevent OPS Therapy Israel from seeking injunctive or other equitable relief, or enforcement of an award, before any court having jurisdiction over you or otherwise over such matter.

Entire Agreement

The Terms of Use constitute the entire agreement between OPS Therapy Israel and you with respect to the Site and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, with respect to the Site.

FURTHER INFORMATION

If you have any questions or require further information about the Terms of Use please contact:

OPS Therapy Israel

Email: opstherapyisrael@gmail.com